HeyGen 101

HeyGen
6 Jun 202459:35

TLDRIn the HeyGen 101 webinar, Nick and Joy from the customer success team introduce Hen, a generative AI video creation platform. They discuss features like video avatars, translation, and personalization, offering a live demo and emphasizing the platform's mission to make virtual storytelling accessible to all. Participants receive five free credits to explore Hen technology.

Takeaways

  • 😀 The webinar is a weekly Thursday event at HeyGen, where they discuss various topics related to their generative AI video creation platform.
  • 🌐 Participants from around the globe, including France, Italy, the US, India, and the UK, are welcomed to join the webinar.
  • 📢 Attendees are encouraged to ask questions during the webinar for a more interactive experience.
  • 🎁 New participants receive five free credits to try out HeyGen's technology and see if it fits their business or content creation needs.
  • 🔹 An account must be created on HeyGen before the free credits can be added to one's account via email submission.
  • 👤 Joy, a Customer Success Manager at HeyGen based in Los Angeles, introduces herself and the company's focus on making virtual storytelling accessible to all.
  • 📈 HeyGen offers a range of products, including AI video avatars, video translation with lip-sync and voice cloning, personalized video campaigns, and streaming avatars for interactive website chatbots.
  • 🎬 A live demo is provided to showcase the features and interface of HeyGen's platform, highlighting ease of use and customization.
  • 🔍 The importance of providing feedback to HeyGen for product improvement is emphasized, as the company values user input for future development.
  • 🌟 New features and products, such as URL-to-Video and instant highlights for video repurposing, are introduced to enhance the platform's capabilities.
  • 📝 For video translation, HeyGen supports over 70 languages and offers a proofreading option for Enterprise clients to ensure accuracy before finalizing translations.

Q & A

  • What is the purpose of the weekly webinar at HeyGen?

    -The purpose of the weekly webinar at HeyGen is to provide an overview of what HeyGen offers, discuss different topics, and help participants get more comfortable with HeyGen technology. They also provide five free credits for participants to practice and see if HeyGen is a good fit for their business or content creation.

  • Who is Joy and what is her role at HeyGen?

    -Joy is a Customer Success Manager at HeyGen. She is part of the customer success team and is based in Los Angeles, US.

  • What are the key features of HeyGen that will be discussed in the webinar?

    -The key features of HeyGen discussed in the webinar include video avatars, video translation, personalized video campaigns, streaming avatars, URL to ask, and instant highlights. These features are designed to help users create, localize, and personalize their videos.

  • How can participants get the five free credits offered in the webinar?

    -Participants can get the five free credits by creating an account at HeyGen and providing their email address at the end of the webinar. The credits will be added to their account via a type form sent by HeyGen.

  • What is the main mission of HeyGen according to the webinar?

    -The main mission of HeyGen is to make virtual storytelling accessible to all. They aim to achieve this by providing a generative AI video creation platform that helps people create localized and personalized videos.

  • What is the Instant Avatar feature and how does it work?

    -The Instant Avatar feature allows users to create an AI digital train by using a talking video. Users can upload a 2-minute recording of themselves, and within 5 to 10 minutes, they can use their own avatar to create content. This feature does not require a green screening setup and can be done casually.

  • What is the Video Translation feature and what does it offer?

    -The Video Translation feature allows users to translate their existing videos into thousands of different languages. It also includes lip sync and voice cloning, making it a popular product on the HeyGen platform.

  • How can users customize their avatars in HeyGen?

    -Users can customize their avatars in HeyGen by creating multiple avatars for different types of content. They can also adjust the avatar's expressions and gestures based on the input video they provide. Additionally, users can change the background and use their own branding elements in the AI Studio.

  • What is the new feature announced for the AI Studio?

    -The new feature announced for the AI Studio is the ability to remove the avatar background for the Teams plan. This allows users to create content without needing to create a new avatar, and they can set up their own background using their brand assets.

  • How does HeyGen plan to improve the quality of their products?

    -HeyGen plans to improve the quality of their products by continuously collecting feedback from their community, enterprise clients, and self-service users. They aim to build the product in the best way that meets everyone's needs and are open to feature requests and suggestions from their users.

Outlines

00:00

🌐 Welcoming Global Audience to Hey Jen Webinar

The webinar begins with a warm welcome to participants from around the world, highlighting the global reach of the event. The host introduces Joy from the customer success team at Haen, who is based in Los Angeles, US. The session aims to provide an overview of Haen's offerings and includes an interactive element where participants can ask questions. New attendees are offered five free credits to explore Haen technology, with instructions to create an account first.

05:00

🎬 Introduction to Haen's Generative AI Video Creation Platform

This paragraph delves into the mission of Haen, which is to make virtual storytelling accessible to all. It outlines the various use cases for Haen, such as creating business videos, personalized videos, and translating videos into different languages. Joy presents an overview of Haen's key products, including video avatars, video translation, personalized video campaigns, and streaming avatars. The session also mentions new products like URL to ask and instant highlights for video repurposing.

10:02

🤖 Exploring Haen's Avatar Creation and Multilingual Capabilities

The focus shifts to Haen's avatar creation process, emphasizing the ease of use and the ability to create avatars without a green screen setup. The instant and studio avatars are discussed, with the latter being available for enterprise clients. The paragraph also highlights Haen's multilingual capabilities, allowing content to be created in over 40 languages, which is a significant use case for corporate clients looking to reach a diverse audience.

15:03

🖼️ Customizing Avatars and Brand Assets in AI Studio

This section discusses the customization options available in Haen's AI Studio, including the ability to upload brand logos, colors, fonts, images, and videos. It also covers how to create templates and use them as a starting point for creating content. The new feature of being able to remove the avatar background and replace it with a custom background is introduced, enhancing the personalization of the avatars.

20:03

🤝 Demonstrating Avatar Use Cases and Multilingual Support

The webinar demonstrates the use of avatars in various scenarios, such as training videos, educational videos, and HR purposes. It also shows how avatars can be used for social media content and personal branding. The importance of multilingual support is reiterated, with the ability to create content in multiple languages to reach a wider audience. A live demo is conducted to show how avatars can be used in different settings.

25:04

🌐 Showcasing Haen's Video Translation Capabilities

The paragraph introduces Haen's video translation feature, which allows users to translate existing videos into over 70 languages and 150 locales. The process is explained, including the ability to generate a proof rate before finalizing the translation. Tips on how to use the translation feature effectively are provided, and the importance of providing feedback for product improvement is emphasized.

30:06

📊 Discussing Video Translation Workflow and Proof Reading

This section provides a detailed overview of the video translation workflow, including the steps to upload a video, create a new translation, and generate a proof rate. The role of proof reading in ensuring translation accuracy is discussed, with a focus on the new proof rate studio that allows for a more flexible and user-friendly experience. The ability to edit transcripts and match faces to voices is highlighted.

35:07

🔍 Enhancing Video Translation with Knowledge Base and Brand Vocabulary

The paragraph discusses how the knowledge base and brand vocabulary can be used to improve the quality of video translations. Users can provide more context to the AI, blacklist or whitelist terms, and set the tone for translations. The process of manually adjusting brand name pronunciation in the proof reading stage is demonstrated, emphasizing the importance of accurate brand representation.

40:07

🎥 Previewing Video Translation and Exploring Haen Labs

The webinar showcases a video translated into Arabic, demonstrating the capabilities of Haen's translation feature. The discussion moves to Haen Labs, where new MVP products and integrations like Canva and Adobe are explored. The paragraph also touches on the possibility of adding support for animal avatars and cartoons, based on community feedback.

45:07

🤖 Introducing Streaming Avatar and Its Customization Options

The final paragraph introduces Haen's streaming avatar, which allows users to create interactive experiences on their websites. The process of upgrading a studio avatar to a streaming version or purchasing streaming avatar credits is explained. A live demo is conducted to show how the streaming avatar can be used in a sales assistant role, highlighting the potential for customer support and education.

50:10

📣 Closing Remarks and Future Webinar Announcements

The webinar concludes with closing remarks, thanking participants for their engagement and emphasizing the importance of community feedback. Future webinars, including a deep dive into streaming avatars and a customer story session, are announced. The hosts encourage participants to continue exploring Haen and to share their creations on social media.

Mindmap

Keywords

💡HeyGen

HeyGen appears to be the name of the platform or company offering the webinar and services discussed in the script. It is a generative AI video creation platform aimed at helping users create, localize, and personalize videos. The name is used throughout the script to refer to the hosting entity and its offerings.

💡Webinar

A webinar is an online seminar or workshop that is conducted over the internet. In this script, the term is used to describe the weekly Thursday session hosted by HeyGen, where they discuss various topics and provide training on their platform.

💡Customer Success Team

The Customer Success Team is a group within HeyGen that is likely responsible for ensuring customer satisfaction and helping clients achieve their goals using the platform. Joy, who introduces herself in the script, is a member of this team.

💡Generative AI Video Creation Platform

This term refers to the technology provided by HeyGen that allows users to generate videos using artificial intelligence. The platform assists in creating localized and personalized video content, making virtual storytelling accessible to all.

💡Localization

Localization in the context of this video refers to the process of adapting video content to suit different languages and cultural nuances. It is one of the key features of HeyGen's platform, enabling users to translate and culturally adapt their videos for global audiences.

💡Personalization

Personalization, as discussed in the script, is the customization of video content to cater to individual preferences or specific target audiences. HeyGen's platform allows for personalized video creation to enhance engagement with viewers.

💡Video Avatar

A video avatar is a digital representation of a person that can be used to create videos with a talking character. In the script, it is mentioned as a core product of HeyGen, where users can create their own AI digital avatars for various purposes, such as training or social media content.

💡Video Translation

Video translation is a service offered by HeyGen that allows users to translate existing videos into different languages. The script highlights this feature, explaining that it includes lip-sync and voice cloning to make the translated videos appear natural.

💡Personalized Video Campaigns

Personalized video campaigns refer to marketing efforts where video content is tailored to individual customer preferences or data. The script mentions this as one of the use cases for HeyGen's platform, indicating that users can create targeted video campaigns.

💡Streaming Avatar

A streaming avatar is an interactive digital character that can be embedded on a website for real-time interaction with users. The script discusses this feature as a new product of HeyGen, which allows for more dynamic and engaging user experiences on websites.

💡Proof Reading

In the context of video translation, proof reading involves reviewing and editing the translated content to ensure accuracy and quality. The script explains that HeyGen offers a proof reading option for Enterprise clients to refine translations before finalizing them.

💡Knowledge Base

A knowledge base is a collection of information or data that can be used to inform and train AI systems. The script mentions that HeyGen uses a knowledge base to provide additional context for AI translations, helping to improve the accuracy and relevance of the translations.

💡Brand Vocabulary

Brand vocabulary refers to specific terms or jargon associated with a brand that may require particular translation or usage guidelines. The script discusses how HeyGen allows users to customize brand vocabulary in the translation process to maintain brand consistency across languages.

Highlights

Welcome to HeyGen's weekly Thursday webinar with guest Joy from the customer success team.

Participants from around the globe, including France, Italy, US, India, and the UK, are attending the webinar.

Attendees will receive five free credits after the webinar to explore HeyGen technology.

HeyGen is a generative AI video creation platform aimed at making virtual storytelling accessible to all.

Key features include video avatars, video translation, personalized video campaigns, and streaming avatars.

New products include URL to ask and instant highlights for video repurposing.

Streaming avatars are not for live streaming but can be used to enhance text spots on websites with interactive avatars.

HeyGen's mission is to build a platform that allows users to create content in over 40 languages.

Instant Avatar allows users to create an avatar with a 2-minute recording, available to all users.

Studio Avatar is a high-quality, professional recording available for Enterprise clients.

New features include the ability to remove the avatar background and customize templates.

HeyGen is working on adding emotional and expressive voices to avatars.

Video translation supports over 70 languages and 150 locales, with a proofreading option for Enterprise clients.

Knowledge base and brand vocabulary can be used to improve translation accuracy.

HeyGen Labs offers experimental features and integrations, such as with Canva and Adobe.

Streaming Avatar API allows for real-time interactive experiences with customizable avatars on websites.

HeyGen is committed to continuous improvement based on community feedback and customer experiences.